We stand behind our products, our Lifetime-Warranty covers defects in materials or craftsmanship for the practical lifetime of Warbonnet Outdoors brand products. This lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Only original, unaltered, and unmodified materials and craftsmanship are covered by this policy. Items with defects in materials and workmanship will be repaired or replaced. Damages due to improper care or accident may be repaired at a reasonable rate.
Non-Warranty & Warranty Repairs :
Normal wear and tear, user-caused damage, etc. can normally be fixed or patched at reasonable rate. Please follow these steps to begin a repair or warranty claim.
- Send us an e-mail at [email protected] with a detailed description and photos of the defect or damaged areas. (please include your order number if you have one) We will do our best to determine if the issue is covered under warranty or provide a repair quote based on the provided information and photos, but in most cases we will need to evaluate the product in shop before we can make that determination.
- Mail to the address below and include a note in the box with a detailed description of the issue, contact info and current return addresses:
30706 Bryant Drive
Evergreen, CO 80439
Before you ship: All gear must be washed prior to sending. Any gear that is shipped in unclean will be returned to you to be cleaned or subject to a $20 cleaning fee. For information on proper cleaning procedures, see our care and maintenance page.